Customer Service Training

Equip your team with the skills and knowledge to deliver exceptional customer experiences. Our training programmes focus on active listening, effective communication, and problem-solving, ensuring every interaction leaves a lasting positive impression.

Sales Advisory

Transform your sales strategy with expert advice tailored to your business needs. From lead generation to closing deals, our proven methods empower your team to achieve and exceed sales targets confidently.

Client Management & Retention

Retain your clients and nurture long-term partnerships with our innovative strategies. We help you optimise your client management processes to foster loyalty and maximise customer lifetime value.

Who We Are

Winfluentials is a company established to change the face of customer experience across all business sectors. Winning the client's heart is our main aim.

"Happy Customers Remain Loyal"

Our Values

At the heart of everything we do lies a commitment to the principles that define who we are and guide how we operate. Our values serve as the foundation for our actions, decisions, and relationships with clients, partners, and each other.

Integrity

Upholding honesty, transparency, and ethical conduct in every interaction and decision.

Flexibility

Adapting to changing circumstances and embracing new challenges with an open mind.

Innovation

Fostering creativity and implementing forward-thinking solutions to meet future needs.

Learning

Commitment to continuous improvement through knowledge acquisition and skill development.

Action

Driving results through proactive and decisive initiatives that achieve meaningful outcomes.

Delivering Great Service

Exceeding expectations by providing exceptional support and creating memorable experiences.

Tailored Services for your Business

Customer Service Training

We believe that the end result of any training or learning intervention should show a significant return on investment, whether it is increased performance, profitability or efficiency.

Sales Advisory

In our work creating professional sales training programs for top-performing sales organizations, Winfluentials has identified and outlined the critical selling skills and behaviors most needed to improve sales outcomes and reduce the duration of the sales cycles

Client Management & Retention

The goal of every business is expand and win more clients while you need new customers, existing clients are the greatest asset to any company

Our Clients

Office Address

Flat No.2 plot 81 Foxdale Farms, off Zambezi Road.

Send us an Email

info@winfluentialszm.com

Call us

+260 964 889 821